Responses from Ms. Sharon Kobat Executive Services, United Airlines Corporate Customer Care regarding concerns about carrying shark fin on United Airlines flights.

United Airlines claims they have not carried shark fin as cargo since 2008, adding the caveat within their control. We are urging United Airlines to take the mantle of leadership in true sustainability and make a public statement condemning the trade and the carriage of illegal, unreported and unregulated wildlife, including shark fin. Please sign the petition or email Ms Kobat.

In another more careful response dated December 17, Ms. Kobat has sent another response considering our position. We hope to work with United Airlines to announce that they are truly shark fin free and support ocean sustainability, especially in light of this Press Release announcing the airline’s expansion into China. Please help keep the attention on the issue and share message and petition below.

 UnitedFinBan
Dear Mr. McGuire:

Thank you for contacting United Customer Care.  We appreciate your
patience during the time it has taken us to get back to you.

Thank you for your interest and passion about permanently banning the
transport of shark fins.  I have shared your email and comments along
with Mr. Troberman’s with appropriate senior leadership including the
Cargo Division for consideration of a more permanent and public ban.
It’s from feedback such as yours that we put together a set of
improvements and, going forward, we are committed to providing you the
products and services you expect, and deserve.  I hope you will continue
to select United as your carrier of choice and give us the chance to
make a difference.

We hope you will choose United to serve you and your future travel
needs.

Best regards,

Sharon Kobat
Executive Services, United Airlines
Corporate Customer Care
From: customercare@united.com
To:
Sent: 12/8/2014 3:25:42 P.M. Pacific Standard Time
Subj: Re: United Airlines – 8456769 (KMM23321690V80668L0KM)

Dear Mr. T:

Jeff Smisek recently received your letter and has asked me to respond on
his behalf.  We appreciate your patience during the time it has taken us
to get back to you.

We can appreciate your comments and passion about not supporting shark
fin transport.  Please know that United does not currently transport or
accept shark fins as cargo.  We have had an embargo on shipment of shark
fins since November 17, 2008.  

As a Premier Gold member who has been with us since 1983, your business
and comments are especially important to us.  We hope you will continue
to choose United to serve you and your future travel needs.  We wish you
and your family a happy, healthy and safe holiday season.  We look
forward to serving you on your March 9 trip with us from Seattle to
Singapore.

Kind regards,

Sharon Kobat
Executive Services, United Airlines
Corporate Customer Care

Shark Stewards is urging United Airlines as the largest US carrier and the largest airline in the world to make a statement for the health of shark populations and for the balance of the ocean to stop the carriage of shark fin. Forward this letter to United Airlines Director of Sustainability and add your voice to the leadership of United Airlines!

Shark Stewards is dedicated to conserving our ocean resources by saving sharks. Shark Stewards is a non-profit project of the Earth Island Institute.
Please volunteer or consider donating so we can keep fighting for sharks.